Blog | News and Articles for Services Managers and Advisors

- Vegas Workshop
- Videos & Resources

By Jeff Cowan In Fixed Operation

Jeff Cowan’s Protalk: Revolutionizing Automotive Service Training

By Jeff Cowan In Dealership Training

The Forgotten Rules of Writing Automotive Service: Las Vegas – Two-Day Workshop

By Jeff Cowan In Dealership Training

Jeff Cowan’s Book: What I’ve Learned from Attending Over 40 Indy 500s Wins Awards

Service Advisor Training

Understanding the New Customer

Understanding the New Customer Prior to 2008, I had only made two major changes to…

Jeff CowanFebruary 20, 2018

Dealership Training Fun Tips & Tricks

This Could be a Headline from the Future

"Dealerships Lose Service Departments in Record Numbers" "Dealerships Lose Service Departments in Record Numbers" "Manufacturers…

Jeff CowanMarch 19, 2017