Each event attendee is shown how to have the highest sales, customer retention, and customer satisfaction scores. Continental breakfast and lunch included. Attendees to Jeff Cowan’s Pro Talk workshops average a 5/10 increase in customer paid repair orders, substantially increase their customer retention, and find themselves in the top 7% in the country with their customer survey scores by simply using Jeff’s proven methods.
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september
14sepAll Day15Brisbane, AU – AADA National Dealer Convention 2021
Event Details
AADA National Dealer Convention & Expo is the peak industry advocacy body exclusively representing franchised new car Dealers in Australia. There are around 1,500 new car Dealers in Australia that
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Event Details
AADA National Dealer Convention & Expo is the peak industry advocacy body exclusively representing franchised new car Dealers in Australia. There are around 1,500 new car Dealers in Australia that operate over 3,000 new vehicle outlets. Dealerships range from family-owned small businesses to larger and publicly owned businesses operating in regional Australia and capital cities across the country.
Location: Brisbane Convention and Exhibition Centre
Dates: 14 – 15 September 2021
Website: www.aadaconvention.com.au
Guest Speaker: Jeff Cowan of Jeff Cowan’s Pro Talk
Time
september 14 (Tuesday) - 15 (Wednesday)
october
Event Details
Register Presented exclusively by Jeff Cowan himself, each workshop is geared toward all Fixed Ops staff, including managers, service advisors, greeters,
more
Event Details
Presented exclusively by Jeff Cowan himself, each workshop is geared toward all Fixed Ops staff, including managers, service advisors, greeters, cashiers, porters; literally anyone in the service department who works with customers.
This exclusive workshop will focus on the below, plus MUCH MORE:
Get your Effective Labor Rate in the 92-95% range!
Eliminate heat cases and unsatisfied customers FOREVER!
Learn how to get survey scores in the top 5% of the nation!
Why the best time to sell service is NOW
Set, Manage, Exceed Expectations
Prepare the customer with or without a BDC
Building Rapport in 60 Seconds
The 4-Point Walk Around
Each attendee is shown how to have the highest sales, customer retention, and customer satisfaction scores. Continental breakfast and lunch included. Attendees to Jeff Cowan’s Pro Talk workshops average a 5/10 increase in customer paid repair orders.
DON’T TAKE OUR WORD FOR IT…
“ I have been to a large amount of sales workshops over the course of the past 20 years, and Jeff’s has easily been the best! Jeff’s attention to detail, and ability to cater to the entire group made it an experience like none other. I look forward to putting everything I have learned to good use.”
“Pretty sure the last two days have changed my career forever. I learned a lot and I cannot wait to apply the material. I’m so thrilled and so grateful that I was able to go. Jeff was amazing!!”
“Workshop was beyond 10 stars, I can’t even express how much that changed me. Mr. Cowan is an amazing speaker. I hope to attend one of his classes again.”
“The two-day workshop with the advisors was the perfect mix of inspirational and practical giving our attendees both the vision to want to succeed but also giving them plenty of real-world tools to start using as soon as they arrived back at their dealership.”
Time
(Thursday) 8:00 am - 5:00 pm
Location
Millennium Maxwell House
2025 Rosa L Parks Blvd
Event Details
Register Presented exclusively by Jeff Cowan himself, each workshop is geared toward all Fixed Ops staff, including managers, service advisors, greeters,
more
Event Details
Presented exclusively by Jeff Cowan himself, each workshop is geared toward all Fixed Ops staff, including managers, service advisors, greeters, cashiers, porters; literally anyone in the service department who works with customers.
This exclusive workshop will focus on the below, plus MUCH MORE:
Get your Effective Labor Rate in the 92-95% range!
Eliminate heat cases and unsatisfied customers FOREVER!
Learn how to get survey scores in the top 5% of the nation!
Why the best time to sell service is NOW
Set, Manage, Exceed Expectations
Prepare the customer with or without a BDC
Building Rapport in 60 Seconds
The 4-Point Walk Around
Each attendee is shown how to have the highest sales, customer retention, and customer satisfaction scores. Continental breakfast and lunch included. Attendees to Jeff Cowan’s Pro Talk workshops average a 5/10 increase in customer paid repair orders.
DON’T TAKE OUR WORD FOR IT…
“ I have been to a large amount of sales workshops over the course of the past 20 years, and Jeff’s has easily been the best! Jeff’s attention to detail, and ability to cater to the entire group made it an experience like none other. I look forward to putting everything I have learned to good use.”
“Pretty sure the last two days have changed my career forever. I learned a lot and I cannot wait to apply the material. I’m so thrilled and so grateful that I was able to go. Jeff was amazing!!”
“Workshop was beyond 10 stars, I can’t even express how much that changed me. Mr. Cowan is an amazing speaker. I hope to attend one of his classes again.”
“The two-day workshop with the advisors was the perfect mix of inspirational and practical giving our attendees both the vision to want to succeed but also giving them plenty of real-world tools to start using as soon as they arrived back at their dealership.”
Time
(Thursday) 8:00 am - 5:00 pm
Location
Indianapolis, IN
november
Event Details
Register Presented exclusively by Jeff Cowan himself, each workshop is geared toward all Fixed Ops staff, including managers, service advisors, greeters,
more
Event Details
Presented exclusively by Jeff Cowan himself, each workshop is geared toward all Fixed Ops staff, including managers, service advisors, greeters, cashiers, porters; literally anyone in the service department who works with customers.
This exclusive workshop will focus on the below, plus MUCH MORE:
Get your Effective Labor Rate in the 92-95% range!
Eliminate heat cases and unsatisfied customers FOREVER!
Learn how to get survey scores in the top 5% of the nation!
Why the best time to sell service is NOW
Set, Manage, Exceed Expectations
Prepare the customer with or without a BDC
Building Rapport in 60 Seconds
The 4-Point Walk Around
Each attendee is shown how to have the highest sales, customer retention, and customer satisfaction scores. Continental breakfast and lunch included. Attendees to Jeff Cowan’s Pro Talk workshops average a 5/10 increase in customer paid repair orders.
DON’T TAKE OUR WORD FOR IT…
“ I have been to a large amount of sales workshops over the course of the past 20 years, and Jeff’s has easily been the best! Jeff’s attention to detail, and ability to cater to the entire group made it an experience like none other. I look forward to putting everything I have learned to good use.”
“Pretty sure the last two days have changed my career forever. I learned a lot and I cannot wait to apply the material. I’m so thrilled and so grateful that I was able to go. Jeff was amazing!!”
“Workshop was beyond 10 stars, I can’t even express how much that changed me. Mr. Cowan is an amazing speaker. I hope to attend one of his classes again.”
“The two-day workshop with the advisors was the perfect mix of inspirational and practical giving our attendees both the vision to want to succeed but also giving them plenty of real-world tools to start using as soon as they arrived back at their dealership.”
Time
All Day (Wednesday)
Location
Chicago, IL
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Don't Take Our Word For It
“I have been to a large amount of sales workshops over the course of the past 20 years, and Jeff's has easily been the best! Jeff’s attention to detail, and ability to cater to the entire group made it an experience like none other. I look forward to putting everything I have learned to good use.”
“Pretty sure the last two days have changed my career forever. I learned a lot and I cannot wait to apply the material. I’m so thrilled and so grateful that I was able to go. Jeff was amazing!!”
“What we found is that within 90 days, quicker than anticipated, there was an average increase in our ELR of $15.00, an increase of average hours per RO of .5, and an increase of $80.00 per repair order. We also saw an increase in our monthly CSI scores. The Pro Talk process took us from doing zero walk-a-rounds to 85-90%. Pro Talk was well worth the investment!”
