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What I've Learned From Attending Over 40 Indy 500s - Award Winning Book

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Jeff Cowan’s Book: What I’ve Learned from Attending Over 40 Indy 500s Wins Awards

We at Jeff Cowan’s Pro Talk are excited to announce that our book, What I…

Mike ManningJuly 5, 2024

Dealership Training Fixed Operation Service Advisor Training

What Word Tracks Are Your Employees Using?

What Word Tracks Are Your Employees Using? “I don’t like word tracks.” “Word tracks don’t…

<img alt='Jeff Cowan' data-src='https://secure.gravatar.com/avatar/a781392d71e1c0f56071579656120ac7?s=70&d=mm&r=g' data-srcset='https://secure.gravatar.com/avatar/a781392d71e1c0f56071579656120ac7?s=140&d=mm&r=g 2x' class='avatar avatar-70 photo lazyload' height='70' width='70' decoding='async' src='data:image/gif;base64,R0lGODlhAQABAAAAACH5BAEKAAEALAAAAAABAAEAAAICTAEAOw==' style='--smush-placeholder-width: 70px; --smush-placeholder-aspect-ratio: 70/70;' /><noscript><img alt='Jeff Cowan' data-src='https://secure.gravatar.com/avatar/a781392d71e1c0f56071579656120ac7?s=70&d=mm&r=g' data-srcset='https://secure.gravatar.com/avatar/a781392d71e1c0f56071579656120ac7?s=140&d=mm&r=g 2x' class='avatar avatar-70 photo lazyload' height='70' width='70' decoding='async' src='data:image/gif;base64,R0lGODlhAQABAAAAACH5BAEKAAEALAAAAAABAAEAAAICTAEAOw==' style='--smush-placeholder-width: 70px; --smush-placeholder-aspect-ratio: 70/70;' /><noscript><img alt='Jeff Cowan' data-src='https://secure.gravatar.com/avatar/a781392d71e1c0f56071579656120ac7?s=70&d=mm&r=g' data-srcset='https://secure.gravatar.com/avatar/a781392d71e1c0f56071579656120ac7?s=140&d=mm&r=g 2x' class='avatar avatar-70 photo lazyload' height='70' width='70' decoding='async' src='data:image/gif;base64,R0lGODlhAQABAAAAACH5BAEKAAEALAAAAAABAAEAAAICTAEAOw==' style='--smush-placeholder-width: 70px; --smush-placeholder-aspect-ratio: 70/70;' /><noscript><img alt='Jeff Cowan' data-src='https://secure.gravatar.com/avatar/a781392d71e1c0f56071579656120ac7?s=70&d=mm&r=g' data-srcset='https://secure.gravatar.com/avatar/a781392d71e1c0f56071579656120ac7?s=140&d=mm&r=g 2x' class='avatar avatar-70 photo lazyload' height='70' width='70' decoding='async' src='data:image/gif;base64,R0lGODlhAQABAAAAACH5BAEKAAEALAAAAAABAAEAAAICTAEAOw==' style='--smush-placeholder-width: 70px; --smush-placeholder-aspect-ratio: 70/70;' /><noscript><img alt='Jeff Cowan' src='https://secure.gravatar.com/avatar/a781392d71e1c0f56071579656120ac7?s=70&d=mm&r=g' srcset='https://secure.gravatar.com/avatar/a781392d71e1c0f56071579656120ac7?s=140&d=mm&r=g 2x' class='avatar avatar-70 photo' height='70' width='70' decoding='async'/>

Jeff CowanMarch 5, 2019

Dealership Training Fixed Operation Service Advisor Training

Your Numbers Dropped, Now What?

Summer Sales Figures Summer comes with high temperatures that put more stress on vehicles. The…

<img alt='Jeff Cowan' data-src='https://secure.gravatar.com/avatar/a781392d71e1c0f56071579656120ac7?s=70&d=mm&r=g' data-srcset='https://secure.gravatar.com/avatar/a781392d71e1c0f56071579656120ac7?s=140&d=mm&r=g 2x' class='avatar avatar-70 photo lazyload' height='70' width='70' decoding='async' src='data:image/gif;base64,R0lGODlhAQABAAAAACH5BAEKAAEALAAAAAABAAEAAAICTAEAOw==' style='--smush-placeholder-width: 70px; --smush-placeholder-aspect-ratio: 70/70;' /><noscript><img alt='Jeff Cowan' data-src='https://secure.gravatar.com/avatar/a781392d71e1c0f56071579656120ac7?s=70&d=mm&r=g' data-srcset='https://secure.gravatar.com/avatar/a781392d71e1c0f56071579656120ac7?s=140&d=mm&r=g 2x' class='avatar avatar-70 photo lazyload' height='70' width='70' decoding='async' src='data:image/gif;base64,R0lGODlhAQABAAAAACH5BAEKAAEALAAAAAABAAEAAAICTAEAOw==' style='--smush-placeholder-width: 70px; --smush-placeholder-aspect-ratio: 70/70;' /><noscript><img alt='Jeff Cowan' data-src='https://secure.gravatar.com/avatar/a781392d71e1c0f56071579656120ac7?s=70&d=mm&r=g' data-srcset='https://secure.gravatar.com/avatar/a781392d71e1c0f56071579656120ac7?s=140&d=mm&r=g 2x' class='avatar avatar-70 photo lazyload' height='70' width='70' decoding='async' src='data:image/gif;base64,R0lGODlhAQABAAAAACH5BAEKAAEALAAAAAABAAEAAAICTAEAOw==' style='--smush-placeholder-width: 70px; --smush-placeholder-aspect-ratio: 70/70;' /><noscript><img alt='Jeff Cowan' data-src='https://secure.gravatar.com/avatar/a781392d71e1c0f56071579656120ac7?s=70&d=mm&r=g' data-srcset='https://secure.gravatar.com/avatar/a781392d71e1c0f56071579656120ac7?s=140&d=mm&r=g 2x' class='avatar avatar-70 photo lazyload' height='70' width='70' decoding='async' src='data:image/gif;base64,R0lGODlhAQABAAAAACH5BAEKAAEALAAAAAABAAEAAAICTAEAOw==' style='--smush-placeholder-width: 70px; --smush-placeholder-aspect-ratio: 70/70;' /><noscript><img alt='Jeff Cowan' src='https://secure.gravatar.com/avatar/a781392d71e1c0f56071579656120ac7?s=70&d=mm&r=g' srcset='https://secure.gravatar.com/avatar/a781392d71e1c0f56071579656120ac7?s=140&d=mm&r=g 2x' class='avatar avatar-70 photo' height='70' width='70' decoding='async'/>

Jeff CowanAugust 9, 2018

Dealership Training Fixed Operation Service Advisor Training

Proper Training for Longevity

Training helps Retain Higher Quality Service Advisors, Saving Your Dealership $$$$ The recruiting, training, and…

<img alt='Jeff Cowan' data-src='https://secure.gravatar.com/avatar/a781392d71e1c0f56071579656120ac7?s=70&d=mm&r=g' data-srcset='https://secure.gravatar.com/avatar/a781392d71e1c0f56071579656120ac7?s=140&d=mm&r=g 2x' class='avatar avatar-70 photo lazyload' height='70' width='70' decoding='async' src='data:image/gif;base64,R0lGODlhAQABAAAAACH5BAEKAAEALAAAAAABAAEAAAICTAEAOw==' style='--smush-placeholder-width: 70px; --smush-placeholder-aspect-ratio: 70/70;' /><noscript><img alt='Jeff Cowan' data-src='https://secure.gravatar.com/avatar/a781392d71e1c0f56071579656120ac7?s=70&d=mm&r=g' data-srcset='https://secure.gravatar.com/avatar/a781392d71e1c0f56071579656120ac7?s=140&d=mm&r=g 2x' class='avatar avatar-70 photo lazyload' height='70' width='70' decoding='async' src='data:image/gif;base64,R0lGODlhAQABAAAAACH5BAEKAAEALAAAAAABAAEAAAICTAEAOw==' style='--smush-placeholder-width: 70px; --smush-placeholder-aspect-ratio: 70/70;' /><noscript><img alt='Jeff Cowan' data-src='https://secure.gravatar.com/avatar/a781392d71e1c0f56071579656120ac7?s=70&d=mm&r=g' data-srcset='https://secure.gravatar.com/avatar/a781392d71e1c0f56071579656120ac7?s=140&d=mm&r=g 2x' class='avatar avatar-70 photo lazyload' height='70' width='70' decoding='async' src='data:image/gif;base64,R0lGODlhAQABAAAAACH5BAEKAAEALAAAAAABAAEAAAICTAEAOw==' style='--smush-placeholder-width: 70px; --smush-placeholder-aspect-ratio: 70/70;' /><noscript><img alt='Jeff Cowan' data-src='https://secure.gravatar.com/avatar/a781392d71e1c0f56071579656120ac7?s=70&d=mm&r=g' data-srcset='https://secure.gravatar.com/avatar/a781392d71e1c0f56071579656120ac7?s=140&d=mm&r=g 2x' class='avatar avatar-70 photo lazyload' height='70' width='70' decoding='async' src='data:image/gif;base64,R0lGODlhAQABAAAAACH5BAEKAAEALAAAAAABAAEAAAICTAEAOw==' style='--smush-placeholder-width: 70px; --smush-placeholder-aspect-ratio: 70/70;' /><noscript><img alt='Jeff Cowan' src='https://secure.gravatar.com/avatar/a781392d71e1c0f56071579656120ac7?s=70&d=mm&r=g' srcset='https://secure.gravatar.com/avatar/a781392d71e1c0f56071579656120ac7?s=140&d=mm&r=g 2x' class='avatar avatar-70 photo' height='70' width='70' decoding='async'/>

Jeff CowanAugust 2, 2018

Dealership Training Fixed Operation Service Advisor Training

All About Accountability

ACCOUNTABILITYAccountability is near and dear to my heart. A common problem for management and business…

<img alt='Jeff Cowan' data-src='https://secure.gravatar.com/avatar/a781392d71e1c0f56071579656120ac7?s=70&d=mm&r=g' data-srcset='https://secure.gravatar.com/avatar/a781392d71e1c0f56071579656120ac7?s=140&d=mm&r=g 2x' class='avatar avatar-70 photo lazyload' height='70' width='70' decoding='async' src='data:image/gif;base64,R0lGODlhAQABAAAAACH5BAEKAAEALAAAAAABAAEAAAICTAEAOw==' style='--smush-placeholder-width: 70px; --smush-placeholder-aspect-ratio: 70/70;' /><noscript><img alt='Jeff Cowan' data-src='https://secure.gravatar.com/avatar/a781392d71e1c0f56071579656120ac7?s=70&d=mm&r=g' data-srcset='https://secure.gravatar.com/avatar/a781392d71e1c0f56071579656120ac7?s=140&d=mm&r=g 2x' class='avatar avatar-70 photo lazyload' height='70' width='70' decoding='async' src='data:image/gif;base64,R0lGODlhAQABAAAAACH5BAEKAAEALAAAAAABAAEAAAICTAEAOw==' style='--smush-placeholder-width: 70px; --smush-placeholder-aspect-ratio: 70/70;' /><noscript><img alt='Jeff Cowan' data-src='https://secure.gravatar.com/avatar/a781392d71e1c0f56071579656120ac7?s=70&d=mm&r=g' data-srcset='https://secure.gravatar.com/avatar/a781392d71e1c0f56071579656120ac7?s=140&d=mm&r=g 2x' class='avatar avatar-70 photo lazyload' height='70' width='70' decoding='async' src='data:image/gif;base64,R0lGODlhAQABAAAAACH5BAEKAAEALAAAAAABAAEAAAICTAEAOw==' style='--smush-placeholder-width: 70px; --smush-placeholder-aspect-ratio: 70/70;' /><noscript><img alt='Jeff Cowan' data-src='https://secure.gravatar.com/avatar/a781392d71e1c0f56071579656120ac7?s=70&d=mm&r=g' data-srcset='https://secure.gravatar.com/avatar/a781392d71e1c0f56071579656120ac7?s=140&d=mm&r=g 2x' class='avatar avatar-70 photo lazyload' height='70' width='70' decoding='async' src='data:image/gif;base64,R0lGODlhAQABAAAAACH5BAEKAAEALAAAAAABAAEAAAICTAEAOw==' style='--smush-placeholder-width: 70px; --smush-placeholder-aspect-ratio: 70/70;' /><noscript><img alt='Jeff Cowan' src='https://secure.gravatar.com/avatar/a781392d71e1c0f56071579656120ac7?s=70&d=mm&r=g' srcset='https://secure.gravatar.com/avatar/a781392d71e1c0f56071579656120ac7?s=140&d=mm&r=g 2x' class='avatar avatar-70 photo' height='70' width='70' decoding='async'/>

Jeff CowanJuly 26, 2018

Dealership Training Fixed Operation Service Advisor Training

“Pulling the Curtain Back” – Show How Effective You Really Are

Start with a daily worksheet to be completed the night before meeting with customers. Look…

<img alt='Jeff Cowan' data-src='https://secure.gravatar.com/avatar/a781392d71e1c0f56071579656120ac7?s=70&d=mm&r=g' data-srcset='https://secure.gravatar.com/avatar/a781392d71e1c0f56071579656120ac7?s=140&d=mm&r=g 2x' class='avatar avatar-70 photo lazyload' height='70' width='70' decoding='async' src='data:image/gif;base64,R0lGODlhAQABAAAAACH5BAEKAAEALAAAAAABAAEAAAICTAEAOw==' style='--smush-placeholder-width: 70px; --smush-placeholder-aspect-ratio: 70/70;' /><noscript><img alt='Jeff Cowan' data-src='https://secure.gravatar.com/avatar/a781392d71e1c0f56071579656120ac7?s=70&d=mm&r=g' data-srcset='https://secure.gravatar.com/avatar/a781392d71e1c0f56071579656120ac7?s=140&d=mm&r=g 2x' class='avatar avatar-70 photo lazyload' height='70' width='70' decoding='async' src='data:image/gif;base64,R0lGODlhAQABAAAAACH5BAEKAAEALAAAAAABAAEAAAICTAEAOw==' style='--smush-placeholder-width: 70px; --smush-placeholder-aspect-ratio: 70/70;' /><noscript><img alt='Jeff Cowan' data-src='https://secure.gravatar.com/avatar/a781392d71e1c0f56071579656120ac7?s=70&d=mm&r=g' data-srcset='https://secure.gravatar.com/avatar/a781392d71e1c0f56071579656120ac7?s=140&d=mm&r=g 2x' class='avatar avatar-70 photo lazyload' height='70' width='70' decoding='async' src='data:image/gif;base64,R0lGODlhAQABAAAAACH5BAEKAAEALAAAAAABAAEAAAICTAEAOw==' style='--smush-placeholder-width: 70px; --smush-placeholder-aspect-ratio: 70/70;' /><noscript><img alt='Jeff Cowan' data-src='https://secure.gravatar.com/avatar/a781392d71e1c0f56071579656120ac7?s=70&d=mm&r=g' data-srcset='https://secure.gravatar.com/avatar/a781392d71e1c0f56071579656120ac7?s=140&d=mm&r=g 2x' class='avatar avatar-70 photo lazyload' height='70' width='70' decoding='async' src='data:image/gif;base64,R0lGODlhAQABAAAAACH5BAEKAAEALAAAAAABAAEAAAICTAEAOw==' style='--smush-placeholder-width: 70px; --smush-placeholder-aspect-ratio: 70/70;' /><noscript><img alt='Jeff Cowan' src='https://secure.gravatar.com/avatar/a781392d71e1c0f56071579656120ac7?s=70&d=mm&r=g' srcset='https://secure.gravatar.com/avatar/a781392d71e1c0f56071579656120ac7?s=140&d=mm&r=g 2x' class='avatar avatar-70 photo' height='70' width='70' decoding='async'/>

Jeff CowanJune 6, 2018

Dealership Training Fixed Operation Service Advisor Training

Six Steps on How to Increase Sales and Customer Satisfaction

You must have faith in yourself and your career. You also have to believe that…

<img alt='Jeff Cowan' data-src='https://secure.gravatar.com/avatar/a781392d71e1c0f56071579656120ac7?s=70&d=mm&r=g' data-srcset='https://secure.gravatar.com/avatar/a781392d71e1c0f56071579656120ac7?s=140&d=mm&r=g 2x' class='avatar avatar-70 photo lazyload' height='70' width='70' decoding='async' src='data:image/gif;base64,R0lGODlhAQABAAAAACH5BAEKAAEALAAAAAABAAEAAAICTAEAOw==' style='--smush-placeholder-width: 70px; --smush-placeholder-aspect-ratio: 70/70;' /><noscript><img alt='Jeff Cowan' data-src='https://secure.gravatar.com/avatar/a781392d71e1c0f56071579656120ac7?s=70&d=mm&r=g' data-srcset='https://secure.gravatar.com/avatar/a781392d71e1c0f56071579656120ac7?s=140&d=mm&r=g 2x' class='avatar avatar-70 photo lazyload' height='70' width='70' decoding='async' src='data:image/gif;base64,R0lGODlhAQABAAAAACH5BAEKAAEALAAAAAABAAEAAAICTAEAOw==' style='--smush-placeholder-width: 70px; --smush-placeholder-aspect-ratio: 70/70;' /><noscript><img alt='Jeff Cowan' data-src='https://secure.gravatar.com/avatar/a781392d71e1c0f56071579656120ac7?s=70&d=mm&r=g' data-srcset='https://secure.gravatar.com/avatar/a781392d71e1c0f56071579656120ac7?s=140&d=mm&r=g 2x' class='avatar avatar-70 photo lazyload' height='70' width='70' decoding='async' src='data:image/gif;base64,R0lGODlhAQABAAAAACH5BAEKAAEALAAAAAABAAEAAAICTAEAOw==' style='--smush-placeholder-width: 70px; --smush-placeholder-aspect-ratio: 70/70;' /><noscript><img alt='Jeff Cowan' data-src='https://secure.gravatar.com/avatar/a781392d71e1c0f56071579656120ac7?s=70&d=mm&r=g' data-srcset='https://secure.gravatar.com/avatar/a781392d71e1c0f56071579656120ac7?s=140&d=mm&r=g 2x' class='avatar avatar-70 photo lazyload' height='70' width='70' decoding='async' src='data:image/gif;base64,R0lGODlhAQABAAAAACH5BAEKAAEALAAAAAABAAEAAAICTAEAOw==' style='--smush-placeholder-width: 70px; --smush-placeholder-aspect-ratio: 70/70;' /><noscript><img alt='Jeff Cowan' src='https://secure.gravatar.com/avatar/a781392d71e1c0f56071579656120ac7?s=70&d=mm&r=g' srcset='https://secure.gravatar.com/avatar/a781392d71e1c0f56071579656120ac7?s=140&d=mm&r=g 2x' class='avatar avatar-70 photo' height='70' width='70' decoding='async'/>

Jeff CowanMay 30, 2018

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