Our team has over 30 years of experience and we are ready to help you greatly increase your overall profit margin.
Jeff Cowan discusses the importance of making follow up calls as part of your sales training. By relationship building with customers and establishing trust, the service advisor can improve sales. Review these sales techniques to boost your automotive service advisor training
Most advisors think the sale is lost once the customer says “no.” The truth? That’s where the real opportunity begins. A single follow-up call can turn a declined service into trust, loyalty, and thousands of dollars in revenue.
It shows the customer you care, you remember them, and you’re willing to go the extra mile when most advisors won’t. This is the difference between average advisors and top performers.
One group hopes customers come back. The other creates a process that brings them back — every time. If you want to stop leaving money on the table and start building a service drive that customers never forget, it’s time to train with Jeff Cowan’s Pro Talk.
Based in the USA