How to Find Great Automotive Service Advisors RecruitingService Advisor Training How to Find Great Automotive Service Advisors One of the questions that almost always gets asked during my workshops and seminars is:…Jeff CowanOctober 25, 2018
Never Stop Selling on the Service Drive Dealership TrainingFunService Advisor Training Never Stop Selling on the Service Drive Automotive Service Customer Retention Customer retention is extremely important. Without customer retention, you have no…Jeff CowanOctober 25, 2018
Delivering the Vehicle on the Service Drive Dealership TrainingService Advisor Training Delivering the Vehicle on the Service Drive Survey Scores on Vehicle Delivery Performance When survey scores demonstrate issues with the delivery of…Jeff CowanOctober 25, 2018
6 Steps to Increasing Sales & CSI Dealership TrainingService Advisor Training 6 Steps to Increasing Sales & CSI Being the Best Requires the Best Education Training isn’t something that you did, it’s something…Jeff CowanOctober 25, 2018
Finding the Time to Train Dealership TrainingService Advisor Training Finding the Time to Train How can we NOT find time for training? This week’s podcast focuses on the importance…Jeff CowanSeptember 26, 2018
Your Numbers Dropped, Now What? Dealership TrainingFixed OperationService Advisor Training Your Numbers Dropped, Now What? Summer Sales Figures Summer comes with high temperatures that put more stress on vehicles. The…Jeff CowanAugust 9, 2018
Proper Training for Longevity Dealership TrainingFixed OperationService Advisor Training Proper Training for Longevity Training helps Retain Higher Quality Service Advisors, Saving Your Dealership $$$$ The recruiting, training, and…Jeff CowanAugust 2, 2018
All About Accountability Dealership TrainingFixed OperationService Advisor Training All About Accountability ACCOUNTABILITYAccountability is near and dear to my heart. A common problem for management and business…Jeff CowanJuly 26, 2018
“Pulling the Curtain Back” – Show How Effective You Really Are Dealership TrainingFixed OperationService Advisor Training “Pulling the Curtain Back” – Show How Effective You Really Are Start with a daily worksheet to be completed the night before meeting with customers. Look…Jeff CowanJune 6, 2018
Six Steps on How to Increase Sales and Customer Satisfaction Dealership TrainingFixed OperationService Advisor Training Six Steps on How to Increase Sales and Customer Satisfaction You must have faith in yourself and your career. You also have to believe that…Jeff CowanMay 30, 2018