Category: Dealership Training

Dealership Training Express Service Training Recruiting

How to Recruit and Retain Great Service Advisors in a Competitive Market

The talent shortage in fixed operations isn't new — but it's getting harder to ignore.…

Jeff CowanFebruary 27, 2026

BDC Dealership Training Express Service Training Fixed Operation Sales Advisor Training Service Advisor Training Tips & Tricks

How to Sell Maintenance to Customers Who “Just Want an Oil Change”

The oil change customer is the most common customer on the service drive — and…

Jeff CowanFebruary 3, 2026

BDC Dealership Training Express Service Training Sales Advisor Training Service Advisor Training Tips & Tricks

What Your CSI Score Is Really Telling You (And What to Do About It)

Most service advisors check their CSI score the same way they check the weather —…

Jeff CowanDecember 12, 2025

Dealership Training Express Service Training Fixed Operation Tips & Tricks

Why Your Service Department Is Losing Customers to Independent Shops (And How to Win Them Back)

Every dealership service department loses customers to independent shops. Some lose a handful. Some lose…

Jeff CowanNovember 24, 2025

BDC Dealership Training Fixed Operation Sales Advisor Training Tips & Tricks

Transform Your Dealership’s Performance with Professional BDC Training

In today's competitive automotive landscape, a well-trained Business Development Center (BDC) can be the difference…

Jeff CowanSeptember 8, 2025

Jeff Cowan Pro Talk Online Service Advisor Training Image

Dealership Training Fixed Operation Service Advisor Training

Master Service Advisory Skills with Jeff Cowan’s Revolutionary Video Training Courses

In today's fast-paced automotive industry, continuous learning and skill development are crucial for service advisor…

Jeff CowanJuly 9, 2025

Write Service and Write Your Own Paycheck - Jeff Cowan's Book

BDC Dealership Training Fixed Operation Sales Advisor Training Service Advisor Training Tips & Tricks

Transform Your Automotive Career with Jeff Cowan’s Essential Pro Talk Training Books

In the competitive world of automotive service, knowledge is power, and the right training materials…

Jeff CowanJune 11, 2025

Dealership Training Fixed Operation Service Advisor Training Tips & Tricks

How to Recruit the Best Candidates for Service Advisor Roles: Finding the Right Attitude and Aptitude

In today's competitive automotive service industry, finding exceptional service advisor candidates can make the difference…

Jeff CowanMay 8, 2025

Dealership Training Fixed Operation Fun Sales Advisor Training Service Advisor Training Tips & Tricks

The Benefits of Online Training Workshops: Revolutionary Learning for Service Managers in the Digital Age

The automotive service industry has undergone a dramatic transformation in recent years, and professional development…

Jeff CowanApril 30, 2025

Speaker training service advisors in a workshop setting

Dealership Training Fixed Operation Sales Advisor Training Service Advisor Training Tips & Tricks

The Benefits of In-Person Training Workshops: Why Face-to-Face Service Manager Training Delivers Superior Results

In an increasingly digital world, the value of face-to-face interaction has never been more apparent,…

Jeff CowanApril 15, 2025

Learn to Take Advantage of Your Opportunities

Dealership Training