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- Automotive Service Advisor Myths May 23, 2016
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- Born to Lead, Trained to Match: How to Unlock Natural Leadership Potential January 30, 2020
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april, 2020
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Podcast Episodes
- Episode 72- ATTN: Fixed Operations Managers & Dealers: Your Current Service Dept. Headlines
- Episode 71- Q & A with Jeff Cowan: Part 2 (Shop Capacity and Frustrated Customers)
- Episode 70- Q & A with Jeff Cowan- Service Advisors MUST LISTEN!
- Episode 69- Service Advisors Hitting Their Goals? Time to Re-Evaluate and Re-Train!
- Episode 67- Write Service Podcast: Tips for Service Advisors to Bounce Back After “Scraped Knees”; Creating Service Drive Momentum from Each Mishap
