Dealership Sales and Service Training - Jeff Cowan Pro Talk

Dealership Training

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How To Use Word Tracks

EPISODE 7 – WRITE SERVICE AND WRITE YOUR OWN PAYCHECK… How to Use Word Tracks Previously, I discussed the importance of customer retention, the types of companies that have it, and why they have it. Customer retention happens to those who never stop selling who and what they are.  Word tracks are the best and…

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New Cities JUST ADDED! 2018: 6-Step Road to Service Department Success Tour

Contact us at 800-248-2931 to get registered today! Jeff is THE expert on getting your staff bought in, excited, and following proven processes. He will show them how to get an instant 5/10ths increase in HPRO, perfect survey scores, eliminate heat, and get customer retention above 85%! BONUS CONTENT JUST ADDED FOR FALL 2018: 20…

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ATTN: General Motors Dealers using PASE!

Listen above for a special message from Jeff regarding the training program from General Motors, PASE! Copyright 2018 WM Jeff Cowan

Navigating the Holiday Season- Sales Tips!

Navigating the Holiday Season How to make the holiday months great for business Many in sales worry that the holiday season is a slow time for business.  How do you prepare for that?  Well, I know plenty of service drives that experience their best months of year during the holidays. If you are having success,…

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Assess, Train, Manage, Succeed! *New Product Alert*

We will send out our expert trainers to assess your service department, train your advisors and managers, manage your customers expectations, and watch the results happen! Expect a 5/10ths increase in HPRO, perfect survey scores, and customer retention above 80% within 9 months! *GIVEAWAY included- Watch the Full Video for details!

2018 Spring Workshop Tour!

6 Step Road to Service Department Success: Jeff will show your people how to get PERFECT survey scores, customer retention above 80%, and increase your sales by 5/10ths HPRO! If you are only going to one training class this year, THIS is the one you cannot afford to miss!

#MondayMotivation Quick Tips “Generating More Income”

Quick Tips for increasing sales, motivation, leadership, management, and life in general. #MondayMotivation

Hump Day “Is Bad Advice Costing You Money?”

If you would like to know more about Pro Talk’s services, On-Site Training for Service Advisors or Managers, Virtual Training, or more call us at 949-713-4469 today! Our representatives are happy to answer any and all of your questions.

Service Advisor Training

Monday-Morning-Quarterbacking…All Talk, No Action

Dealership Service Department Efficiency & Productivity Here we are in the middle of another exciting football season. Some teams can’t seem to do anything wrong, some can’t do anything right. And then, there are all the teams in- between. Regardless of how the teams are faring, they all resort to Monday-morning-quarterbacking. The key distinction is…

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