Learn to Take Advantage of Your Opportunities
Find out how to make $100,000 per Year
with No Degree
Winning in Service, a LIVE 2 day Mega event taught exclusively by Jeff Cowan.
Start Winning in Service
Attendees to Jeff Cowan’s Pro Talk workshops average a 5-10 increase in customer paid repair orders, substantially increase their customer retention, and find themselves in the top 7% in the country with their customer survey scores by simply using Jeff’s proven methods.
$999.00
Per Rooftop
- 2-Day Workshop
- September 13th & 14th, 2023
In the Winning in Service Workshop attendees will learn how:
- Build relationships with your clients
- Get an Effective Labor Rate above 90%
- Earn near-perfect to-perfect survey scores
- Get Customer Retention above 80%
- Deliver a Customer Paid Repair Order
- Average of 2.5 and or 3.5 for Highline vehicles
- Eliminate disgruntled customers forever
Continental breakfast and lunch Included
Come and Enjoy!
- Continental breakfast is available daily between 7:30 am – 8:00 am
- Lunch is available daily between Noon – 1:00 pm.
Once signed up, You will be contacted within 48 hours by the Pro Talk office with information on how to get prepared for this event.
Event Agenda
- Real Numbers.
- Wake Up and Dream.
- The Essence of Service Advising.
- Know Your Customer.
- Word Track Myths and Facts.
- The 6 Areas of Closing.
- The Truth About Technology.
- Customer Retention.
- Sounding Like a Professional Salesperson.
- The Most Important Basic Selling Fundamentals.
- The Professional Approach and Greeting.
- Asking Diagnostic Questions.
- Solving Primary Concerns.
- Building Rapport.
- The 4-Point Walk Around.
- The Invitation Technique.
- Closing Your Customers on Allowing You to Make the Presentation.
- Selling Service Advisor.
- The 6-Step Presentation.
- Closing your Customer on the needed time.
- Service and Repair versus Service and Retail.
- The Art of Selling from Displays.
- Closes That Work on Any Service Drive.
- Presenting the MPI.
- Scheduling the Vehicle Delivery.
- The Next Visit.
- A real Training Program Requires.
- Sales Manage Your Success.
- Follow Up with your Customers.
- The Value of the Process.
- How to Create a Consistent Workflow.
- Quick Tips to Earning over $100,000 Annually.
- What Training Does for You.
- Goal Setting.
- What’s in it for Me?
- What is at Stake?
- Closing Comments.
Breaks are daily between 10:00 am – 10:15 am and 2:00 pm – 2:15 pm
This is a loose agenda (time permitted) based on the interaction and
skill level of the group.
Frequently Asked Questions
Check out our Pro Talk Frequently Asked Questions and Knowledge Base.
September 13 @ 8:00 — September 14 @ 4:00
8:00 am — 4:00 pm
Las Vegas
Jeff Cowan
Based in the USA