In an industry defined by intense competition, we all know that it’s the little things that add up to be what separates your service center from the competition.

One of the best ways to increase overall revenues is to have greater repair and maintenance upsells with our automotive service advisor sales training. Given the low costs to achieve this outcome, service advisor sales training is also one of the best ways to increase your overall profit margin.

Maintenance and Repair Sales are Based on Need

Vehicles need maintenance and repairs; customers will inevitably bring their vehicle to you for that service. How many customers that show up at your service center are purchasing the maintenance and/or repair services they truly need?

It has been our findings that over 60% of customers who visit a service center of any type do not invest in what they truly need simply because they are never offered it by their service advisor and or technician. Jeff Cowan’s Pro Talk can change that for you instantly. No hard sell tactics. No pushing, twisting of arms or dishonesty. Instead, we show you and your team how to work with customers in such a way, that not only do most say yes to what they are offered on the spot, but they return to you for years to come for all their service needs on all their vehicles.

If you are interested in growing repair and maintenance service sales, while at the same time increasing your effective labor rate, survey scores and customer retention, you’ve found the partner that will do that for you and make it happen quick. Contact us today to schedule your Service Training that will take your service advisor sales, your service team and you to the next level.