Recruiting – Jeff Cowan's Pro Talk https://automotiveservicetraining.com The Nation's #1 Service Advisor Sales Training Consultants Fri, 19 Sep 2025 12:54:15 +0000 en-US hourly 1 https://wordpress.org/?v=6.7.3 https://automotiveservicetraining.com/wp-content/uploads/2022/10/favicon-1.png Recruiting – Jeff Cowan's Pro Talk https://automotiveservicetraining.com 32 32 209999092 What is the Role of Fixed Operations? The Backbone of Automotive Dealership Success https://automotiveservicetraining.com/what-is-the-role-of-fixed-operations-the-backbone-of-automotive-dealership-success/ https://automotiveservicetraining.com/what-is-the-role-of-fixed-operations-the-backbone-of-automotive-dealership-success/#respond Mon, 31 Mar 2025 12:23:48 +0000 https://automotiveservicetraining.com/?p=7442 In the complex world of automotive dealerships, fixed operations stands as the cornerstone of sustainable profitability and customer retention. Simply put, the term fixed operations (fixed ops) refers to the parts and service departments of a car dealership, which are essential for after-sales support and customer retention. Understanding the role of fixed operations is crucial for dealership…

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]]> https://automotiveservicetraining.com/what-is-the-role-of-fixed-operations-the-backbone-of-automotive-dealership-success/feed/ 0 7442 What Does a Service Advisor Do? Your Complete Guide to This Essential Automotive Role https://automotiveservicetraining.com/what-does-a-service-advisor-do-your-complete-guide-to-this-essential-automotive-role/ https://automotiveservicetraining.com/what-does-a-service-advisor-do-your-complete-guide-to-this-essential-automotive-role/#respond Mon, 10 Mar 2025 08:01:15 +0000 https://automotiveservicetraining.com/?p=7438 In the automotive service industry, service advisors serve as the critical link between customers and technicians, playing an essential role in ensuring customer satisfaction while driving revenue growth. Automotive service advisors act as the liaison between customers and auto technicians, handling tasks such as scheduling service appointments and managing quotes, typically working for car…

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]]> https://automotiveservicetraining.com/what-does-a-service-advisor-do-your-complete-guide-to-this-essential-automotive-role/feed/ 0 7438 Jeff Cowan’s Protalk: Revolutionizing Automotive Service Training https://automotiveservicetraining.com/jeff-cowans-protalk-revolutionizing-automotive-service-training/ https://automotiveservicetraining.com/jeff-cowans-protalk-revolutionizing-automotive-service-training/#respond Fri, 17 Jan 2025 13:34:18 +0000 https://automotiveservicetraining.com/?p=7427 In the competitive automotive service industry, success hinges on more than just technical expertise—it requires exceptional customer service skills, effective sales techniques, and the ability to build lasting relationships. Jeff Cowan’s Protalk has emerged as the leading authority in automotive service training, helping service departments across the globe maximize their potential and achieve…

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]]> https://automotiveservicetraining.com/jeff-cowans-protalk-revolutionizing-automotive-service-training/feed/ 0 7427 How to Find Great Automotive Service Advisors https://automotiveservicetraining.com/how-to-find-great-automotive-service-advisors/ https://automotiveservicetraining.com/how-to-find-great-automotive-service-advisors/#respond Thu, 25 Oct 2018 05:14:36 +0000 https://automotiveservicetraining.com/?p=7083 One of the questions that almost always gets asked during my workshops and seminars is: “How do I find great service advisors?” It is a great question because it seems like great service advisors are difficult to find; however, it’s not really that hard at all if you know what you’re looking for and where to look. I know through decades of experience working in the automotive industry that great…

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