Episode 15- Buy A Suit Technique! | Jeff Cowan's Pro Talk

Episode 15- Buy A Suit Technique!

This week, Jeff covers the most asked question from service advisors: “How do I get the up-sell before my customer’s car gets in the shop?” Well it’s easy! The Buy-A-Suit Technique is the absolute best technique to let your customer know that they’re in the right place, at the right time, with the person who is best to get the job done. Make sure you’ve got a pen and paper handy for this one! Copyright 2018 Wm. Jeff Cowan

Posted on February 8, 2018 in

About the Author

Jeff Cowan, in his 30th year of Service Department Sales Training, is recognized as the creator of the modern-day, walk-around and selling processes for dealership service departments and after-market auto service repair shops. Jeff is the nation’s authority when it comes to training service advisors and service support staff. Currently partnered with NADA, EasyCare, NCM, Marellen, and other vendors and manufacturers. Visit his website at AutomotiveServiceTraining.com get info on On-Site Training, Public and Private Workshops, DVD Training Program, Webinars, and a FREE trial of Virtual Training! For more great tips and advice, follow Jeff on Twitter at@JCowansProTalk. He’s also on Facebook, and Google+. You can also watch Jeff Cowan’s videos on YouTube! For more information call (800) 248-2931 or from outside the U.S., call (949) 713-4469.

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