Episode 13- Get Rid of Service Advisor Slang! | Jeff Cowan's Pro Talk

Episode 13- Get Rid of Service Advisor Slang!

Are you habitually using “Service Advisor Slang”? This week, Jeff discusses why the sale isn’t closed after a presentation. Hint: You never let them know exactly what they’re getting! Listen to this week’s episode to learn how to eliminate service advisor slang and present on a level that the customer understands. Copyright 2018 Wm Jeff Cowan.

Posted on January 25, 2018 in

About the Author

Jeff Cowan, in his 30th year of Service Department Sales Training, is recognized as the creator of the modern-day, walk-around and selling processes for dealership service departments and after-market auto service repair shops. Jeff is the nation’s authority when it comes to training service advisors and service support staff. Currently partnered with NADA, EasyCare, NCM, Marellen, and other vendors and manufacturers. Visit his website at AutomotiveServiceTraining.com get info on On-Site Training, Public and Private Workshops, DVD Training Program, Webinars, and a FREE trial of Virtual Training! For more great tips and advice, follow Jeff on Twitter at@JCowansProTalk. He’s also on Facebook, and Google+. You can also watch Jeff Cowan’s videos on YouTube! For more information call (800) 248-2931 or from outside the U.S., call (949) 713-4469.

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