Pro Talk VT

(Virtual Sales Trainer) is an interactive online sales training platform that provides a dealership cutting edge video training and testing for their service advisors and fixed operations employees. Some of the many features of this platform include:

• High Level Reporting for Managers and Owners – Each employee receives a unique login and password to access the training videos. This allows you to monitor who has viewed the videos and if they have passed the tests and completed the training. This creates a system of accountability for employees.
• Increased Productivity – Because the platform can be accessed anywhere and at any time via an internet connection, employees can login during slow times of the day or even outside of work hours to get the best service advisor training in the industry to ensure your dealership service center is not missing out on revenue opportunities with customers.

To test drive the Pro Talk VT sales training platform, go ahead and click on the image below for a free trial:

Sales Training Workshops

Our one and two day sales training workshops are designed to convey 26 plus years of Jeffs time tested service department sales techniques and skills to your fixed operations team.

At the conclusion of the workshops, your dealership will have a complete non-confrontational selling system not only within your service center but throughout your entire fixed operations.

Here are a few of the immediate results you can expect after our sales training workshops:

• Increase in Customer Satisfaction Scores and Customer Retention.
• Increase in customer paid labor and parts sales (5/10 increase in 10 days to start).
• Exactly how to walk around “Every Car, Every Time” to increase sales through the “Sit, Flip, Pop and Look” technique.
• Increase sales both on the drive and on the telephone through our top “100 Service Advisor Closing Techniques and Word Tracks”.

To learn more about the Jeff’s private and public workshops and the benefits / results you can expect click HERE.

For more information on upcoming workshops please click here or contact us at:
(800) 248-2931
(949) 713-4469

On Your Drive Training

We will work on your specific service drives, side-by-side with your service advisors to train, coach, role play, critique, and write service orders as needed. Here is a partial list of the benefits that you can expect to see from your service advisors after the sales training:

• Learn how to perform a professional walk around.
• The ability to take control of the conversation with the customer, handle all objections, and ask proper diagnostic questions to substantially increase up-selling and value selling.
• An increase in Customer Satisfaction Scores and Customer Retention.
• A reduction in the average “write up” time to 8 minutes or less.
• A consistent and uniform approach to sales throughout your entire service department and sister locations.
• Telephone handling skills
• 5/10ths increase in customer paid labor sales and parts within ten days of fully implementing our process in your department.

For more information on any of these dealership sales training services please contact us at:
(800) 248-2931
(949) 713-4469

Pro Talk Training DVD Set

• 4 Advisor Training Manuals
• 4 Word Track Manuals
• 1 Manager’s Guide
• 6 DVD’s: (4 Advisor Training Discs, 1 Word Track Disc, and 1 Forms disc)

For more information and pricing on this training DVD set please contact us at:
(800) 248-2931
(949) 713-4469

WHAT OUR CLIENTS ARE SAYING: CLICK HERE