Service Department Advisor Training - Jeff Cowan Pro Talk

Service Advisor Training

Hump Day “Why Training Certificates Should Expire”

The debate over whether training certificates should expire continues. Here’s my reasoning behind why they should be renewed on a regular basis.

Hump Day “Handwritten Thank You”

Get the best Service Advisor advice and tips from Jeff Cowan’s Hump Day videos!

Hump Day “Party Tip”

Tips and advice for automotive service writers and automotive service advisors and automotive service managers.

Hump Day “Options”

Tips and advice for automotive service writers and automotive service advisors.

Hump Day “Bad Breath”

Tips and advice for automotive service writers and automotive service advisors.

Hump Day “Price is Irrelevant”

Watch Jeff Cowan’s Hump Day videos for tips and tricks! Dealership Service Advisors or Service Writers everywhere should watch these videos if they want help increasing sales in their service departments!

Service Advisors Q and A

Service Advisors Q & A

Frequently Asked Questions From Service Advisors Who Attend My Workshops Dear Service Advisors and Fixed Operations professionals, I have presented countless workshops throughout my career. And although every workshop contains elements of surprise, there are always a few things that I just know are going to happen.  One of the things that happens at every…

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The Best Way to Increase Sales

The Best Way to Increase Sales

Increase Sales: Start Selling Everyday Like it’s the Last Day of the Month In the average retail establishment roughly 80% of monthly sales are made in the last two weeks of each month.  Just over 60% of those sales are made in the last 7 days of the month.  And it is not uncommon for…

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Increase Express Auto Service Sales

5 Tips to Increase Express Auto Service Sales

DEALERSHIP SERVICE DEPARTMENTS: MAKE A GOOD FIRST IMPRESSION As the recession loosens its tight grip on our economy and businesses, vehicle sales have begun to steadily climb nationwide.  As a result, a very important decision is looming for auto dealers.  Many of the customers that are purchasing today are doing so for the first time…

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Service Managers Tips

Service Managers: 6 Tips for Best Service Year Ever

Service Managers, as the tide rolls out on 2015 and we look ahead to the new incoming tide of 2016, it is time we sit down and start to plan for what I believe will be a record year for service department sales. I have witnessed many service managers and service departments experiencing their best…

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